{"id":1024,"date":"2018-06-25T10:01:49","date_gmt":"2018-06-25T10:01:49","guid":{"rendered":"http:\/\/www.phronema.it\/new\/?page_id=1024"},"modified":"2018-07-02T09:23:14","modified_gmt":"2018-07-02T09:23:14","slug":"satisfaction-survey","status":"publish","type":"page","link":"http:\/\/www.phronema.it\/new\/satisfaction-survey\/","title":{"rendered":"Satisfaction Survey"},"content":{"rendered":"<div data-label=\"Contact\" data-id=\"contact-1\" data-export-id=\"contact-1\" data-category=\"contact\" class=\"contact-1 content-section content-section-spacing content-relative section-title-col-dark-text\" data-parallax-depth=\"20\" id=\"contact-1\" style=\"background-color: #ffffff; background-size: cover; background-position: center top; background-image: none;\" data-section-ov=\"1\">\r\n<div class=\"gridContainer\">\r\n<div data-section-title-area=\"true\" class=\"row text-center\">\r\n<div class=\"section-title-col\" data-type=\"column\">\r\n<h2 class=\"\"><span style=\"font-weight: 300;\">CUSTOMER SATISFACTION SURVEY<\/span><\/h2>\r\n<p class=\"lead\" style=\"text-align: center;\">Customer are our first priority. We value your opinions and request that you provide an assessment of our products and services so that we may improve relations with customer. Your reply to this survey will be held strictly confidential.<\/p>\r\n\r\n<\/div>\r\n<\/div>\r\n<div class=\"row text-center\">\r\n<div class=\"col-xs-12 col-sm-8 col-sm-offset-2 contact-form-wrapper\">\r\n<div class=\"card large-padding\">\r\n<div class=\"\" data-content-shortcode=\"mesmerize_contact_form shortcode=&quot;contact-form-7 id=&amp;amp;quot;1028&amp;amp;quot; title=&amp;amp;quot;Survey Form&amp;amp;quot;&quot;\" data-editable=\"true\"><div role=\"form\" class=\"wpcf7\" id=\"wpcf7-f1028-o1\" lang=\"it-IT\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/new\/wp-json\/wp\/v2\/pages\/1024#wpcf7-f1028-o1\" method=\"post\" class=\"wpcf7-form init cf7-style satisfaction-survey wpcf7-acceptance-as-validation\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"1028\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.5.1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"it_IT\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f1028-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/div>\n<p><label> Company Information <\/label><\/p>\n<p style=\"font-size: 14px\" > Company\/Site  <\/p>\n<p> <span class=\"wpcf7-form-control-wrap text-847\"><input type=\"text\" name=\"text-847\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span><\/p>\n<p style=\"font-size: 14px\" > Customer Name <\/p>\n<p> <span class=\"wpcf7-form-control-wrap your-name\"><input type=\"text\" name=\"your-name\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span><\/p>\n<p><label> Sales <\/label><\/p>\n<p style=\"font-size: 14px\" > Assess our sale personnel about communications and friendlines. <\/p>\n<p><span class=\"wpcf7-form-control-wrap menu-55\"><select name=\"menu-55\" class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\"><option value=\"\">---<\/option><option value=\"1 Insufficient\">1 Insufficient<\/option><option value=\"2 Satisfactory\">2 Satisfactory<\/option><option value=\"3 Good\">3 Good<\/option><option value=\"4 Very good\">4 Very good<\/option><option value=\"5 Excellent\">5 Excellent<\/option><\/select><\/span> <\/p>\n<p style=\"font-size: 14px\" > Assess  billings \/ invoices \/ tenders: are they complete, understandable, accurate, and detailed?  <\/p>\n<p><span class=\"wpcf7-form-control-wrap menu-270\"><select name=\"menu-270\" class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\"><option value=\"\">---<\/option><option value=\"1 Insufficient\">1 Insufficient<\/option><option value=\"2 Satisfactory\">2 Satisfactory<\/option><option value=\"3 Good\">3 Good<\/option><option value=\"4 Very good\">4 Very good<\/option><option value=\"5 Excellent\">5 Excellent<\/option><\/select><\/span> <\/p>\n<p style=\"font-size: 14px\" > Assess deliveries according to the timescale. <\/p>\n<p><span class=\"wpcf7-form-control-wrap menu-740\"><select name=\"menu-740\" class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\"><option value=\"\">---<\/option><option value=\"1 Insufficient\">1 Insufficient<\/option><option value=\"2 Satisfactory\">2 Satisfactory<\/option><option value=\"3 Good\">3 Good<\/option><option value=\"4 Very good\">4 Very good<\/option><option value=\"5 Excellent\">5 Excellent<\/option><\/select><\/span><\/p>\n<p style=\"font-size: 14px\" > Assess  price\/quality ratio.  <\/p>\n<p><span class=\"wpcf7-form-control-wrap menu-845\"><select name=\"menu-845\" class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\"><option value=\"\">---<\/option><option value=\"1 Insufficient\">1 Insufficient<\/option><option value=\"2 Satisfactory\">2 Satisfactory<\/option><option value=\"3 Good\">3 Good<\/option><option value=\"4 Very good\">4 Very good<\/option><option value=\"5 Excellent\">5 Excellent<\/option><\/select><\/span><\/p>\n<p><label> Products <\/label><\/p>\n<p style=\"font-size: 14px\" >Select one or more products. <\/p>\n<p><span class=\"wpcf7-form-control-wrap checkbox-805\"><span class=\"wpcf7-form-control wpcf7-checkbox wpcf7-validates-as-required\"><span class=\"wpcf7-list-item first\"><span class=\"wpcf7-list-item-label\">Intraocular lenses<\/span><input type=\"checkbox\" name=\"checkbox-805[]\" value=\"Intraocular lenses\" \/><\/span><span class=\"wpcf7-list-item\"><span class=\"wpcf7-list-item-label\">Phakic lenses<\/span><input type=\"checkbox\" name=\"checkbox-805[]\" value=\"Phakic lenses\" \/><\/span><span class=\"wpcf7-list-item\"><span class=\"wpcf7-list-item-label\">Surgical products<\/span><input type=\"checkbox\" name=\"checkbox-805[]\" value=\"Surgical products\" \/><\/span><span class=\"wpcf7-list-item\"><span class=\"wpcf7-list-item-label\">Diagnostic products<\/span><input type=\"checkbox\" name=\"checkbox-805[]\" value=\"Diagnostic products\" \/><\/span><span class=\"wpcf7-list-item last\"><span class=\"wpcf7-list-item-label\">Lumaxis<\/span><input type=\"checkbox\" name=\"checkbox-805[]\" value=\"Lumaxis\" \/><\/span><\/span><\/span><\/p>\n<p style=\"font-size: 14px\" > Assess  product reliability. <\/p>\n<p><span class=\"wpcf7-form-control-wrap menu-209\"><select name=\"menu-209\" class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\"><option value=\"\">---<\/option><option value=\"1 Insufficient\">1 Insufficient<\/option><option value=\"2 Satisfactory\">2 Satisfactory<\/option><option value=\"3 Good\">3 Good<\/option><option value=\"4 Very good\">4 Very good<\/option><option value=\"5 Excellent\">5 Excellent<\/option><\/select><\/span><\/p>\n<p style=\"font-size: 14px\" > Assess technical specifications. <\/p>\n<p><span class=\"wpcf7-form-control-wrap menu-58\"><select name=\"menu-58\" class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\"><option value=\"\">---<\/option><option value=\"1 Insufficient\">1 Insufficient<\/option><option value=\"2 Satisfactory\">2 Satisfactory<\/option><option value=\"3 Good\">3 Good<\/option><option value=\"4 Very good\">4 Very good<\/option><option value=\"5 Excellent\">5 Excellent<\/option><\/select><\/span><\/p>\n<p style=\"font-size: 14px\" > Assess documentation for use. <\/p>\n<p><span class=\"wpcf7-form-control-wrap menu-272\"><select name=\"menu-272\" class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\"><option value=\"\">---<\/option><option value=\"1 Insufficient\">1 Insufficient<\/option><option value=\"2 Satisfactory\">2 Satisfactory<\/option><option value=\"3 Good\">3 Good<\/option><option value=\"4 Very good\">4 Very good<\/option><option value=\"5 Excellent\">5 Excellent<\/option><\/select><\/span><\/p>\n<p style=\"font-size: 14px\" > Assess  product usability. <\/p>\n<p><span class=\"wpcf7-form-control-wrap menu-676\"><select name=\"menu-676\" class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\"><option value=\"\">---<\/option><option value=\"1 Insufficient\">1 Insufficient<\/option><option value=\"2 Satisfactory\">2 Satisfactory<\/option><option value=\"3 Good\">3 Good<\/option><option value=\"4 Very good\">4 Very good<\/option><option value=\"5 Excellent\">5 Excellent<\/option><\/select><\/span><\/p>\n<p><label> Service & Post-sale <\/label> <\/p>\n<p style=\"font-size: 14px\" > Assess skills of service personnel to solve problems and questions. <\/p>\n<p><span class=\"wpcf7-form-control-wrap menu-227\"><select name=\"menu-227\" class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\"><option value=\"\">---<\/option><option value=\"1 Insufficient\">1 Insufficient<\/option><option value=\"2 Satisfactory\">2 Satisfactory<\/option><option value=\"3 Good\">3 Good<\/option><option value=\"4 Very good\">4 Very good<\/option><option value=\"5 Excellent\">5 Excellent<\/option><\/select><\/span><\/p>\n<p style=\"font-size: 14px\" > Assess the timeliness to complete service tasks.  <\/p>\n<p><span class=\"wpcf7-form-control-wrap menu-687\"><select name=\"menu-687\" class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\"><option value=\"\">---<\/option><option value=\"1 Insufficient\">1 Insufficient<\/option><option value=\"2 Satisfactory\">2 Satisfactory<\/option><option value=\"3 Good\">3 Good<\/option><option value=\"4 Very good\">4 Very good<\/option><option value=\"5 Excellent\">5 Excellent<\/option><\/select><\/span><\/p>\n<p style=\"font-size: 14px\" > Assess functional demonstrations of products at your location\/Company site.   <\/p>\n<p><span class=\"wpcf7-form-control-wrap menu-663\"><select name=\"menu-663\" class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\"><option value=\"\">---<\/option><option value=\"1 Insufficient\">1 Insufficient<\/option><option value=\"2 Satisfactory\">2 Satisfactory<\/option><option value=\"3 Good\">3 Good<\/option><option value=\"4 Very good\">4 Very good<\/option><option value=\"5 Excellent\">5 Excellent<\/option><\/select><\/span><\/p>\n<p style=\"font-size: 14px\" > Assess  training courses.<\/p>\n<p><span class=\"wpcf7-form-control-wrap menu-644\"><select name=\"menu-644\" class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\"><option value=\"\">---<\/option><option value=\"1 Insufficient\">1 Insufficient<\/option><option value=\"2 Satisfactory\">2 Satisfactory<\/option><option value=\"3 Good\">3 Good<\/option><option value=\"4 Very good\">4 Very good<\/option><option value=\"5 Excellent\">5 Excellent<\/option><\/select><\/span><\/p>\n<p style=\"font-size: 14px\" > Assess the resolution of any complaints regarding our products or services.<\/p>\n<p><span class=\"wpcf7-form-control-wrap menu-677\"><select name=\"menu-677\" class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\"><option value=\"\">---<\/option><option value=\"1 Insufficient\">1 Insufficient<\/option><option value=\"2 Satisfactory\">2 Satisfactory<\/option><option value=\"3 Good\">3 Good<\/option><option value=\"4 Very good\">4 Very good<\/option><option value=\"5 Excellent\">5 Excellent<\/option><\/select><\/span><\/p>\n<p><label> Final Evaluation <\/label><br \/>\n<span class=\"wpcf7-form-control-wrap menu-653\"><select name=\"menu-653\" class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\"><option value=\"\">---<\/option><option value=\"Very Unsatisfied\">Very Unsatisfied<\/option><option value=\"Unsatisfied\">Unsatisfied<\/option><option value=\"Satisfied\">Satisfied<\/option><option value=\"Very Satisfied\">Very Satisfied<\/option><\/select><\/span><\/p>\n<p style=\"font-size: 14px\"> Please provide any other improvement suggestions\/comments\/complaints below.<br \/>\n  <span class=\"wpcf7-form-control-wrap textarea-398\"><textarea name=\"textarea-398\" cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\"><\/textarea><\/span> <\/p>\n<p><span class=\"wpcf7-form-control-wrap your-consent\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"your-consent\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">You must accept the terms and conditions. The Customer Satisfaction Questions will not be send without your consent. More information can be found in our <a href=\"privacy-policy\/\" target=\"_blank\">Privacy Policy<\/a>.<\/span><\/label><\/span><\/span><\/span><\/p>\n<p><input type=\"submit\" value=\"Send\" class=\"wpcf7-form-control has-spinner wpcf7-submit\" \/><\/p>\n<div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div><\/form><\/div><\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>","protected":false},"excerpt":{"rendered":"<p>CUSTOMER SATISFACTION SURVEY Customer are our first priority. We value your opinions and request that you provide an assessment of our products and services so that we may improve relations with customer. Your reply to this survey will be held strictly confidential.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"pro\/page-templates\/full-width-page.php","meta":[],"_links":{"self":[{"href":"http:\/\/www.phronema.it\/new\/wp-json\/wp\/v2\/pages\/1024"}],"collection":[{"href":"http:\/\/www.phronema.it\/new\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/www.phronema.it\/new\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/www.phronema.it\/new\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.phronema.it\/new\/wp-json\/wp\/v2\/comments?post=1024"}],"version-history":[{"count":10,"href":"http:\/\/www.phronema.it\/new\/wp-json\/wp\/v2\/pages\/1024\/revisions"}],"predecessor-version":[{"id":1046,"href":"http:\/\/www.phronema.it\/new\/wp-json\/wp\/v2\/pages\/1024\/revisions\/1046"}],"wp:attachment":[{"href":"http:\/\/www.phronema.it\/new\/wp-json\/wp\/v2\/media?parent=1024"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}